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Frequently Asked Questions

Many of the queries we receive are similar in nature, and crop up regularly, so we have compiled this page to hopefully answer the most common questions.

Hope it helps!

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UK Animal Rescue

PLEASE CLICK ON THE RELEVANT QUERY

Queries from Members of the Public »»

I want to adopt a rescue cat - where are my nearest rescue centres?

I want to rescue a kitten - where do I go?

I live in a flat - can I still rescue a cat?

I need to rehome my cat - what should I do?

I've lost / found a cat - what can I do?

I want to work with animals - how do I get started?

I want to volunteer at a Shelter - who do I ask?

I'd like to become a Cat Fosterer - what do I need to know?

I want to volunteer to help Cat Chat - what should I do?

I can't afford to neuter my cat - what help can I get?

My cat is spraying / urinating around the house - what can I do?

My cat is scratching / clawing furniture - what can I do?

Other cat health / behaviour problem?

F.I.V. - What is FIV and how concerned should I be?

How can I make a donation to Cat Chat?

Queries from Rescue Shelters »»

SHELTER LISTING:
How can we get our rescue group listed on Cat Chat?


SHELTER LISTING:
How can we get our listing amended?


HOMING PAGES:
How can we get a Free Cat Rehoming Web Page?


HOMING PAGES:
Can we get Help updating our Homing Page?

HOMING PAGES:
Where do I go to Log In to our Homing Page?


OVERLOOKED CATS:
How can we get a cat listed on the Overlooked Cats section?


KITTENS:
How can we get listed on the 'Rescue Centres with Kittens' page?


FERAL CATS:
We have Feral Cats! How can we get listed on the 'Feral / Farm Cats' page?


FIV+ POSITIVE CATS:
Can we list FIV+ cats for homing on Cat Chat?

VETS PRACTICES
Our vets practice has a cat for homing, can Cat Chat help?

Answers for Members of the Public »»

I want to adopt a rescue cat - where are my nearest rescue centres?
The Cat Chat shelter pages cover the whole of the UK and Ireland, with currently over 1,300 rescue centres and rehoming groups listed, including branches of the RSPCA, SSPCA, Cats Protection, Blue Cross etc. plus hundreds of independent shelters. Go to our Rescue Shelter Listings, and choose your area from the map.

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I want to rescue a kitten - where do I go?
Most kittens are born during the period April to October, but in recent years, litters have become more common during the colder months also. Kittens are very much in demand, so if there are none available at the time you enquire, ask the rescue to keep your name on file. To find out where your nearest rescue centres are, go to our Rescue Shelter Listings, and choose your area from the map.
For a list of shelters with 'kitten overload' click here »» Rescue Shelters with Kittens page
Kittens - why should I go to a rescue and not a pet shop? Kittens - why rescue and not buy?

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I live in a flat - can I still rescue a cat?
Yes, it is possible to adopt cats into an indoor environment. Although a cat's natural instinct is to go outside, some cats can be better suited to the indoor life: Cats with FIV, deaf cats, blind cats, nervous, shy or elderly cats ('senior kittizens'), or cats who have previously been used to an indoor environment. The indoor life can be enriched by providing toys, a scratching post, and a flowerpot growing common garden grass, as a cat's digestion is aided by eating a small amount of grass. For suggestions of how to make an indoor cat's life a happy one, visit: www.knowyourcat.info or www.humanesociety.org/animals. Ask about suitable cats at your local rescue centre »» go to our Rescue Shelter Listings (UK and Ireland), and choose your area from the map.

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I need to rehome my cat - what should I do?
There are many different reasons why people decide to rehome their cat. Some are sadly unavoidable, but in some cases rehoming is avoidable with a little help and encouragement. We aim to give hope and advice to help with both situations, please go to our »» Rehoming Advice Page.

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I've lost / found a cat - what can I do?
If you have lost your cat, don’t panic too soon, cats often go ‘missing’ and then arrive home late, or even the next morning, wondering what all the fuss is about. If you believe your cat is lost, we have a page of advice and links to help you maximise your chances of finding them as soon as possible, plus advice on what to do if you have found a stray cat »» Lost & Found Advice page
Post details under the 'Lost or Found' heading on the »» Cat Chat Forum

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I want to work with animals - how do I get started?
A good start is to volunteer to help at a local rescue centre, they are always in need of willing hands (Click Here to find your nearest rescue shelter). Volunteering will gain you valuable experience and may help you decide which area of animal care you are interested in. The following websites have various opportunities for animal work: (1): www.charityjob.co.uk (2): www.jobs.thirdsector.co.uk Some of the larger rescue shelters may have paid vacancies, and organisations such as the Blue Cross, PDSA and Battersea Dogs and Cats Home post vacancies on their websites. To find out about working for the RSPCA go to: www.rspca.org.uk/careers. It's also worth contacting veterinary practices in your area to ask about any voluntary or part time help needed. Ask your local college if they run any animal studies courses, or, there are home-study courses available, which are easily located on the web. Also, check out vacancies with any of the Animal Welfare organisations listed on this page »» Animal Welfare Organisations

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I want to volunteer to help at a Shelter- who do I ask?
Shelters and rescue groups are always pleased to hear from anyone who can offer help. There are always lots of things to be done, and helping out is very rewarding, and is a great way to meet people. Most groups need drivers, home-visitors, foster carers, fundraisers, shop assistants, stallholders, administrators, builders, handymen, and of course willing hands to feeding, fussing, and emptying litter trays! Start here »» Cat Rescue Centres (UK & Ireland)

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I'd like to become a Cat Fosterer - what do I need to know?
Many rescue groups and branches of rescue organisations rely greatly on foster homes, to care for cats whilst they are 'between homes', and are always pleased to hear from new potential fosterers. Most shelters have a waiting list of cats needing to come into care, so one extra foster home can make the world of difference! Our information page explains all about the role of fostering, and what you need to know »» Cat Fostering

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I want to volunteer to help Cat Chat - what should I do?
Over the years, demand for our web-based services to Rescue Centres have increased dramatically, and our Virtual Volunteers are now a vital part of our operation. Please Note, Cat Chat is solely web-based - our volunteers work FOR cats, and not with them.
Current volunteer opportunities appear on our »» Volunteers Page

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I can't afford to neuter my cat - what help can I get?
For many people, neutering their pets is simply too expensive, but help is available. If you are receiving benefit, are a pensioner, or are on a low income, you should be eligible for a neutering voucher, which covers part of the cost, and in some cases all of the cost. Most Cats Protection and RSPCA branches issue neutering vouchers, and many independent rescue organisations also offer neutering assistance.
To locate your nearest CP or RSPCA branch, go to our »» Rescue Centre Listings (UK & Ireland)
How to get Low Cost and Subsidised Neutering »» Low Cost Neutering Info
Or, here: PDSA | Blue Cross | RSPCA | Cats Protection

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My cat is spraying / urinating around the house - what can I do?
Check out our advice page »» Inappropriate Toileting and Spraying
Also, the International Cat Care advice pages »» Urine Spraying in Cats and Soiling Indoors
Also, check out the information on Feliway »» www.feliway.com/gbGemini Cat question mark
Post your enquiry under 'Health & Behaviour' here »» Cat Chat Forum
Or, try these: APBC | Cats Protection| Waltham

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My cat is scratching / clawing furniture - what can I do?
Check out the International Cat Care advice page »» Scratching / Clawing
Also, check out the information on Feliway »» www.feliway.com/gb
Post your enquiry under 'Health & Behaviour' here »» Cat Chat Forum
Or, try these: APBC | Cats Protection | WoodGreen| Waltham

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Other cat health / behaviour problem?
Check out the Cat Health & Care advice sites here »» Health & Care Links
Or email Cat Chat's behavioural adviser: email our behaviour adviser
Or email Cat Chat's veterinary adviser: feline veterinary advice email
Post your enquiry under 'Health & Behaviour' here »» Cat Chat Forum
Or, try these: APBC | Cats Protection | WoodGreen| Waltham

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F.I.V. - What is FIV and how concerned should I be?
There are a lot of myths surrounding the F.I.V. virus, which continue despite the amount of research in recent years. Many cats are needlessly put to sleep each year on testing positive for this virus, when in fact the cat would in all probability have gone on to live a normal lifespan. If your cat has been diagnosed FIV+, or you are considering adopting an FIV cat, find out more on our information page: »» F.I.V. Information
Or ask other FIV cat owners on the 'FIV Owners Club' here »» Cat Chat Forum

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How can I make a donation to Cat Chat?
Through the 'virtual shelters' on the Cat Chat website, we currently source homes for over 5,000 rescued cats each year, from all kinds of shelters and rescue groups across the UK and Ireland. Our services are provided to them free of charge. We receive no secure funding, and public donations are vital in helping us maintain this service, and to continue to help more cats out of shelters and into homes.
Credit Cards » To donate by credit card, securely via Paypal »» Donations Page.
Paypal » If you have a Paypal account you can donate directly from your Paypal account to ours. Simply log into your Paypal account, click on Send Money, and send to the following account ID: cats@catchat.org, go to: www.paypal.com
Cheques »
Please print off our Donation Form and send it together with your cheque made out to 'Cat Chat', to: Cat Chat, PO Box 358, Ramsgate, Kent, CT12 6YP. Please indicate on the form if you would like a receipt for your donation.
Thank you for your support!



Answers for Rescue & Rehoming Centres »»

SHELTER LISTING: How can we get our rescue group listed on Cat Chat?
If your rescue and rehoming group is not yet included on our shelter listings, you could be missing out on many potential new homes. Currently around 1,600 rescue shelters, rehoming groups and sanctuaries from across the UK and Ireland are included on our rescue listings, including branches of national rescue charities, and independent shelters of all sizes. How to get added our listings:
Cat Rescue Shelters: Please complete our online form as follows »» Cat Rescue Listing Form
Other Rescue Shelters (non-cat): Email us your web address, and we will add you to our Links section »» rescue listings email

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SHELTER LISTING: How can we get our listing amended?
If you would like us to amend, or expand, your listing on the shelters database, you can send further details using our on-line form, stating that you wish to have an existing listing amended »» Get Your Listing Amended

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HOMING PAGES: How can we get a Free Cat Rehoming Web Page?
Cat Chat's rehoming web pages are free to UK and Ireland-based cat rescue groups and shelters. You don't need to be a registered charity, but you do need to have stated policies regarding neutering and home suitability checks. If your rescue doesn't currently use the web to feature cats seeking homes, you are missing out on many potential new homes, as many people now use the web as a first step to adopting a rescue cat. Any cats placed for homing on your page will automatically appear in our central Cats Needing Homes section for your area. Details here »» Free Cat Re-homing Web Pages.

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HOMING PAGES: Can we get help updating our Cat Homing Page?
Yes. For help with adding cats to your Homing Page, fill in the online ‘Submit a Cat’ form, or for any other help, email your request to our volunteer Help Team as follows, stating the name of your rescue: homing pages help team email

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HOMING PAGES: Where do I go to Log In to our Homing Page?
Either click the purple "LOGIN" button on our Help for Shelters page, or add the following page address to your Favourites / Bookmarks on your web browser: http://www.catchat.org/shelter_centre/admin/

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OVERLOOKED CATS: How can we get a cat featured on the Overlooked Cats section?
If a cat on your Homing Page needs extra help finding a home, ask us to put them on our 'Overlooked Cats' section. Just email: top cats email stating the name of your shelter, and which cat(s) on your Homing Page need to go onto the 'Overloooked Cats' section.

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KITTENS: How can we get listed on the 'Rescue Centres with Kittens' page?
Our Rescue Centres with Kittens for Homing page brings in many and regular homing offers for kittens in shelters across the UK and Ireland.
If you have a Kitten Overload, please use our on-line form »» Kittens for Homing
Alternatively, send an email (please state which rescue shelter you are!) to: kittens list email

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FERAL CATS: How can we get listed on the 'Rescues with Feral / Farm Cats' page?
Our Rescues with Feral / Farm Cat page aims to increase the number of rural homes offered to cats seeking outdoor homes. If your rescue regularly needs to relocate feral cats, email us to get added to the page (please state which rescue you are!). Use this email also to let us know if you need to come off the page - Email:rescue listings email

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FIV+ POSITIVE CATS: Can we list FIV+ cats for homing on Cat Chat?
Yes, absolutely! Cat Chat is trying hard to dispell some of the myths about this virus, and to help as many healthy FIV+s as we can to have the chance at a normal, happy life. Many FIV positive cats have found homes by appearing on Cat Chat. If your shelter already has a Cat Homing Page, the first step is to add them there. Then, if they are not homed quickly, you may additionally ask us to feature them on our 'Overlooked Cats' section. If your shelter doesn't yet have a page, please ask us to set one up for you! Full details for all of the above appear on our Help for Shelters page.
Also - shelters may post details of FIV+ cats needing a home, under 'Rescue & Rehoming' or 'FIV Owners Club' on the »» Cat Chat Forum

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VETS PRACTICES: Our vets practice has a cat for homing, can Cat Chat help?
Yes, if your vets practice is located in the UK or Ireland, then you are eligible to apply for one of our free Cat Homing Pages, to feature any cats you may have for homing. Any cats placed for homing on your page will automatically appear in our central Cats Needing Homes section for your area. Details about our Cat Homing Pages and how to apply appear here »» Free Cat Re-homing Web Pages.

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