Forum Manager

A voluntary position, working online, from home, on a flexible hours basis (ideal job-share). We are looking for a reliable person (or persons) to manage our Feline Forum. Your role is to keep our forum running smoothly, to fulfil its purpose of offering advice and support to the public, on all cat-related queries…

Our friendly Feline Forum offers help, support and advice to the public on a wide range of cat-related issues, from rescue and rehoming to health & behaviour, bereavement support, lost & found and much more. If you want to help people and their cats, this is the role for you!

Job Outline
You will have overall control of Forum content, so will need to monitor posts daily on your period of cover. You will be required to post in an advisory capacity where needed, replying to any queries which have had no response from other Forum users. Mainly this involves offering good advice, and posting links to the main sections on the Cat Chat site, i.e. Shelter listings / Cats Needing Homes / Lost & Found Advice etc. (draft replies provided). You will also be responsible for moderating, moving or ‘locking' threads where needed, plus archiving or deleting old threads, and banning / deleting bogus or spam user accounts. Guidelines and support provided.

Requirements
A diplomatic, level-headed, non-judgemental person, with a good knowledge of cat rescue & welfare. Applicants must be fully computer literate and have an excellent command of English. Experience with forums / communicating with the public preferred.

Time Commitment
This role would be ideal as a job share between two volunteers, covering half the week each. You would be required to log in at least once on each of your allocated days to see what is required. Time will vary depending on user activity, but is averagely up to 1 hour a day (on rota’d days).

Additional Information
Applicants must be 18 or over and resident in the UK or Ireland. Two references will be required from shortlisted applicants. Cat Chat is a friendly, fully inclusive team.

To Apply, please fill out our online application here: Volunteer Application Form
Or, if you have questions about this role before applying, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.